Return Policy Page
Return & Refund Policy
VastraTraditional
At VastraTraditional, we aim to provide high-quality casual clothing for men and a smooth shopping experience. If you are not fully satisfied with your purchase, please review our Return & Refund Policy below.
1. Return Eligibility
You may request a return if:
The product is damaged, defective, or incorrect
The product received is different from what was ordered
Returns must be requested within 7 days of delivery.
2. Non-Returnable Items
The following items are not eligible for return:
Products used, washed, or altered
Items without original tags, packaging, or invoice
Products purchased during clearance or sale offers (unless damaged)
Customized or made-to-order products
3. Return Process
To initiate a return:
Email us at support@vastratraditional.com
Mention your Order ID and reason for return
Attach clear images or videos (for damaged/defective items)
Once approved, we will guide you through the return pickup or shipping process.
4. Return Shipping
If the return is due to a defective or incorrect product, VastraTraditional will bear the return shipping cost.
For other eligible returns, shipping charges may be deducted from the refund amount.
5. Refund Policy
Refunds will be processed after the returned product passes quality inspection.
The refund will be issued to the original payment method.
Refund processing time: 5–10 business days after approval.
6. Exchange Policy
Exchanges are subject to product availability.
If the requested exchange item is unavailable, a refund will be issued instead.
7. Cancellation Policy
Orders can be canceled before dispatch only.
Once the order is shipped, cancellation is not allowed.
8. Late or Missing Refunds
If you haven’t received your refund:
Check with your bank or payment provider
If the issue persists, contact us at support@vastratraditional.com
9. Policy Updates
VastraTraditional reserves the right to update or modify this policy at any time without prior notice.
10. Contact Us
For any questions regarding returns or refunds, reach out to us at:
? support@vastratraditional.com
